Returns & Exchanges

At Juniper Custom, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure your items are in their original condition with tags attached to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location and keep your tracking receipt for peace of mind until the delivery is confirmed.

• 4.
  Receive Your Refund

  Our team will inspect the returned garments within 5 business days of arrival, and your refund will be automatically issued to your original payment method.