Frequently Asked Questions
Everything you need to know about your Juniper Custom experience.
What is the typical production time for custom orders?
Each piece is handcrafted to your specifications. Standard production typically takes 7-10 business days before your item is ready for shipment.
Do you offer international shipping?
Yes, we ship our custom fashion pieces worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Can I return a personalized item?
Because custom items are made specifically for you, we cannot accept returns unless the product arrives damaged or contains a manufacturing defect.
How do I ensure I select the correct size?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.
What materials do you use in your garments?
Juniper Custom is committed to quality. We use premium, ethically sourced fabrics including organic cotton, high-grade linen, and recycled polyester blends.
Can I modify my order after it has been placed?
We allow modifications within 24 hours of order placement. Once the production process has begun, we are unable to change design specifications or sizing.